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INVESTOR GRIEVANCE ESCALATION MATRIX

RRS SHARES & STOCK BROKERS PVT LTD. (SEBI No. INZ000257533)

[MEMBER: NATIONAL STOCK EXCHANGE OF INDIA LTD (11301) AND BSE LTD (6726)]
CDSL SEBI REGISTRATION NO - IN - DP - 703 - 2022

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Mrs. Namrata Pawanwala 24/B RAJA BAHADUR
MANSION- II, 114, RAJA
BAHADUR COMPOUND,
AMBALAL DOSHI MARG,
FORT, MUMBAI-400001 		022-61829200 grievance@rrsshares.in 10AM - 6PM
Monday to Friday
Head of Customer Care Mr. Varun Jain 24/B RAJA BAHADUR
MANSION- II, 114, RAJA
BAHADUR COMPOUND,
AMBALAL DOSHI MARG,
FORT, MUMBAI-400001 		022-61829209 ketan@rrs.in 10AM - 6PM
Monday to Friday
Compliance Officer (NSEIL) Mr. Ketan Shah 24/B RAJA BAHADUR
MANSION- II, 114, RAJA
BAHADUR COMPOUND,
AMBALAL DOSHI MARG,
FORT, MUMBAI-400001 		022-61829213 hitanshu@rrs.in 10AM - 6PM
Monday to Friday
Chief Executive
Officer
(CEO/Director)/
Compliance
Officer (BSE Ltd.) &
Compliance Officer CDSL 		Mr. Hitanshu Shah 24/B RAJA BAHADUR
MANSION- II, 114, RAJA
BAHADUR COMPOUND,
AMBALAL DOSHI MARG,
FORT, MUMBAI-400001 		022-61829139 hitanshu@rrs.in 10AM - 6PM
Monday to Friday

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ and https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.