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INVESTOR GRIEVANCE ESCALATION MATRIX

RRS SHARES & STOCK BROKERS PVT LTD. (SEBI No. INZ000257533)

[MEMBER: NSE (11301) AND BSE (6726) CDSL 29000]

Details of Contact Person Address Contact No. Email Id Working Hours
Investor Grievance 24/B RAJA BAHADUR MANSIONII,
114, RAJA BAHADUR
COMPOUND, AMBALAL DOSHI
MARG, FORT, MUMBAI-400001 		022-61829200 grievance@rrsshares.in 10AM - 6PM
Monday to Friday
First Level of Escalation Mr. Ketan Shah 24/B RAJA BAHADUR MANSIONII,
114, RAJA BAHADUR
COMPOUND, AMBALAL DOSHI
MARG, FORT, MUMBAI-400001 		022-61829213
91-7021328841		 ketan@rrs.in 10AM - 6PM
Monday to Friday
Second Level of Escalation
(CEO/Director) 		Mr. Hitanshu Shah 24/B RAJA BAHADUR MANSIONII,
114, RAJA BAHADUR
COMPOUND, AMBALAL DOSHI
MARG, FORT, MUMBAI-400001 		022-61829139
91-9821029148		 hitanshu@rrs.in 10AM - 6PM
Monday to Friday

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Please note that the Grievance Team is available from Monday to Friday (10am to 6pm) except for Saturday and Sunday and Exchange Holidays.